Privacy Policy

1. Introduction

This Privacy Policy describes how THE MADRAS SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ (hereinafter "Madras Bistro," "we," "us," or "our"), with Tax ID: 6793219296, collects, uses, and shares information about you when you visit our website www.madrasbistro.pl, use our online ordering system, or interact with us in any other way.

This policy complies with the Polish Personal Data Protection Act and the General Data Protection Regulation (GDPR) of the European Union.

2. Information We Collect

3. How We Use Your Information

We use your information for the following purposes:

• Processing and fulfilling your orders
• Communicating with you about your orders
• Improving our website and services
• Personalizing your experience
• Sending promotional offers (with your consent)
• Complying with legal obligations
• Protecting our rights and preventing fraud

4. Legal Basis for Processing

We process your personal data based on:

• Performance of a contract (when you place an order)
• Your consent (for marketing communications)
• Our legitimate interests (improving our services, security purposes)
• Legal obligations (tax and accounting requirements)

5. Sharing Your Information

We may share your information with:

• Stripe (our payment processor)
• Service providers who help us operate our business
• Legal authorities when required by law

We do not sell your personal information to third parties.

6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Order information is kept for 5 years to comply with Polish tax regulations.

7. Your Rights

Under Polish law and the GDPR, you have the right to:

• Access your personal data
• Rectify inaccurate data
• Request erasure of your data
• Restrict or object to processing
• Data portability
• Withdraw consent at any time
• Lodge a complaint with the Polish Data Protection Authority (Urząd Ochrony Danych Osobowych)

To exercise these rights, please contact us using the details provided below.

8. Cookies and Similar Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. We use Google Analytics to collect information about how you use our website.

You can manage your cookie preferences through your browser settings. Disabling cookies may affect the functionality of our website.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

10. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

THE MADRAS SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ
Plac Bohaterów Getta 2
30-547 Kraków
Email: contact@madrasbistro.pl
Phone: +48 570 135 862

13. Data Controller

The data controller for your personal information is:

THE MADRAS SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ
Tax ID: 6793219296
Plac Bohaterów Getta 2
30-547 Kraków